Privacy Policy
Last updated: August 3, 2026
LovingEcards respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how LovingEcards collects, uses, stores, shares, and protects information when you visit https://lovingecards.com, create or sign a digital greeting card, create an invitation, use a paid feature, contact us, or otherwise interact with our services.
It also explains the choices and privacy rights that may be available to you.
By accessing or using LovingEcards, you acknowledge the practices described in this Privacy Policy.
1. About LovingEcards
LovingEcards is an online platform for creating, personalizing, signing, sharing, scheduling, and delivering digital greeting cards and invitations.
Depending on the available features, users may be able to:
- Create individual or collaborative group cards
- Invite friends, relatives, colleagues, classmates, or community members to sign a card
- Add names, written messages, photographs, images, emojis, GIFs, and other media
- Create digital invitations for personal or professional events
- Send or schedule cards and invitations
- Purchase premium features or plans
- Read articles, wishes, quotes, celebration ideas, and other blog content
Because LovingEcards is a collaborative platform, information submitted by one person may be viewed by other participants, the card creator, the invitation creator, or the intended recipient.
2. Who This Privacy Policy Applies To
This Privacy Policy applies to:
- Website visitors
- Registered account holders
- Card creators
- Invitation creators
- Card contributors and signers
- Card and invitation recipients
- Customers purchasing paid features
- People who contact LovingEcards
- Blog readers and newsletter subscribers
It applies whether you use LovingEcards for personal purposes or on behalf of a business, school, university, nonprofit, healthcare organization, workplace, or another group.
3. Definitions
For the purposes of this Privacy Policy:
“Account” means a registered LovingEcards user account.
“Card Creator” means a person who creates, organizes, manages, or purchases a digital card.
“Contributor” or “Signer” means a person who adds a name, message, photograph, GIF, or other content to a card.
“Invitation Creator” means a person who creates or manages an invitation through LovingEcards.
“Personal Information” or “Personal Data” means information that identifies, relates to, describes, or can reasonably be linked to an individual.
“Recipient” means a person or group for whom a card or invitation is created or delivered.
“Service” means the LovingEcards website, digital card and invitation platform, blog, communications, and related features.
“Service Provider” means a company or person that processes information on our behalf or helps us operate LovingEcards.
“User Content” means messages, names, photographs, images, GIFs, invitation information, and other material submitted through LovingEcards.
“Usage Data” means technical and activity information collected when a person uses the Service.
“We,” “us,” “our,” or “LovingEcards” refers to LovingEcards.
“You” means a person or organization accessing or using the Service.
4. Information We Collect
The information we collect depends on how you interact with LovingEcards and which features you use.
4.1 Account Information
When you create or manage an Account, we may collect:
- First and last name
- Email address
- Account username or display name
- Login and authentication information
- Account preferences
- Subscription or plan details
- Records of Account activity
- Customer support communications
Passwords should be stored in protected or encrypted form and should not be visible to LovingEcards personnel in plain text.
4.2 Card Creator Information
When you create or manage a digital card, we may collect:
- Your name and email address
- The recipient’s name
- The recipient’s email address, where email delivery is selected
- The occasion or card category
- Card title and personalized message
- Selected design, layout, fonts, colors, or other preferences
- Scheduled delivery date and time
- Contributor invitations
- Card privacy and sharing settings
- Purchase or plan information
- Activity related to editing, sharing, scheduling, or delivering the card
You should only provide another person’s contact details when you have a lawful and appropriate reason to do so.
4.3 Contributor and Signer Information
When you sign or contribute to a group card, we may collect:
- Your name or chosen display name
- Your email address, if required for access, notifications, or verification
- Your written message
- Photographs, images, GIFs, emojis, or other media you add
- The date and time of your contribution
- Technical details relating to your submission
- Your response to contribution reminders or notifications
Your contribution may be visible to the Card Creator, other Contributors, and the Recipient.
4.4 Recipient Information
When a card or invitation is created for you or delivered to you, we may process:
- Your name
- Your email address
- The card or invitation created for you
- Delivery status
- The date and time the card or invitation was sent or opened
- Technical information associated with viewing the card
- Any response or interaction you choose to make
A Recipient does not necessarily need to create an Account to view a card where guest access is available.
4.5 Invitation Information
When you create or respond to an invitation, we may collect:
- Event title and description
- Event date and time
- Venue, address, or online meeting details
- Host or organizer details
- Guest names and email addresses
- RSVP responses
- Dietary, accessibility, attendance, or guest information voluntarily submitted
- Notes or messages exchanged through the invitation
- Event images or other uploaded media
Invitation Creators should avoid collecting unnecessary sensitive information from guests.
4.6 User Content
LovingEcards processes content users choose to add to cards and invitations, including:
- Personal messages
- Names and signatures
- Photographs and images
- GIFs and emojis
- Event details
- Shared memories
- Quotes or captions
- Other personalized content
Please do not include sensitive information in a card or invitation unless it is necessary and you are comfortable sharing it with the intended participants.
Sensitive information may include:
- Financial account information
- Government identification numbers
- Passwords
- Detailed medical information
- Confidential workplace information
- Private legal information
- Information about another person that you do not have permission to share
4.7 Payment and Transaction Information
When you purchase a premium card, subscription, business feature, or another paid service, we may collect:
- Name
- Email address
- Billing address
- Transaction amount
- Currency
- Purchase date
- Subscription status
- Payment confirmation
- Partial payment-method details, such as the last four digits
- Tax or invoice information where required
Payments may be processed by an independent payment provider.
LovingEcards may not directly receive or store your complete payment card number, security code, or online banking credentials. The payment provider’s own privacy policy applies to information it processes.
4.8 Communications and Support Information
When you contact us, we may collect:
- Your name
- Email address
- Account or card details
- The content of your request
- Screenshots or files you send
- Technical information needed to investigate an issue
- Records of our response
We use this information to answer questions, resolve technical problems, manage complaints, and improve the Service.
4.9 Marketing Information
When you subscribe to promotional emails or agree to receive updates, we may collect:
- Your email address
- Subscription preferences
- Records of consent
- Email opens and link interactions, where permitted
- Unsubscribe or opt-out requests
You can unsubscribe from promotional messages at any time by using the unsubscribe link in the email or contacting us.
Service-related communications, such as password resets, purchase receipts, card invitations, and security notices, are not promotional messages and may still be sent when necessary.
4.10 Usage and Technical Data
We may automatically collect information when you access LovingEcards, including:
- Internet Protocol address
- Browser type and version
- Device type
- Operating system
- Language settings
- Approximate location derived from an IP address
- Pages visited
- Features used
- Links clicked
- Date and time of access
- Time spent on pages
- Referring website
- Card or invitation interaction data
- Error reports
- Diagnostic information
- Unique device or browser identifiers
- Cookie and advertising identifiers
This information helps us operate, secure, analyze, and improve LovingEcards.
5. Information We Receive From Other Users
Because LovingEcards supports collaborative cards and invitations, we may receive information about you from another user.
For example:
- A Card Creator may enter your name and email address as a Recipient
- A colleague may invite you to sign a group card
- An Invitation Creator may add you to a guest list
- A user may upload a photograph containing you
- A Contributor may mention you in a message
- An organization may invite you through a workplace email address
Users who provide information about another person are responsible for ensuring that they have an appropriate reason or permission to do so.
When you receive an unwanted card, invitation, or communication, you may contact us at [email protected].
6. How We Use Personal Information
We may use personal information for the following purposes.
6.1 To Provide LovingEcards
We use information to:
- Create and manage Accounts
- Allow users to create and sign cards
- Display contributions inside a card
- Create and deliver invitations
- Send contribution requests
- Deliver cards and invitations to Recipients
- Schedule future delivery
- Apply selected card designs and customizations
- Process RSVPs or invitation interactions
- Provide purchased features
- Maintain card and invitation access
6.2 To Process Payments
We may use information to:
- Process purchases
- Confirm payments
- Manage subscriptions
- Generate invoices or receipts
- Detect duplicate or suspicious transactions
- Handle refunds or billing disputes
- Meet tax and accounting requirements
6.3 To Communicate With You
We may contact you about:
- Account verification
- Password resets
- Card signing invitations
- Card or invitation delivery
- Scheduled delivery confirmations
- Contribution reminders
- Purchase confirmations
- Subscription notices
- Service changes
- Security alerts
- Customer support
- Privacy or legal updates
6.4 To Personalize the Service
We may use information to:
- Remember your preferences
- Save card or invitation settings
- Suggest relevant card categories
- Improve navigation
- Display content suited to your general interests
- Make the Service easier to use
6.5 To Improve LovingEcards
We may analyze how users interact with LovingEcards to:
- Understand which cards and features are popular
- Identify technical errors
- Improve card creation and delivery
- Develop new features
- Test website changes
- Improve performance
- Understand how visitors use the blog
- Measure the effectiveness of communications and advertising
Where possible, we may use aggregated or de-identified information for analytics and product improvement.
6.6 To Protect Users and the Service
We may use information to:
- Prevent spam, fraud, phishing, harassment, and misuse
- Detect unauthorized Account access
- Protect cards and invitations
- Investigate reported content
- Enforce our Terms and Conditions
- Protect the rights, safety, and property of users and LovingEcards
- Maintain system and network security
6.7 To Comply With Legal Obligations
We may process information when necessary to:
- Comply with applicable laws
- Respond to valid legal requests
- Maintain tax and transaction records
- Establish or defend legal claims
- Investigate suspected wrongdoing
- Enforce agreements and policies
7. Legal Bases for Processing
Where data protection law requires a legal basis, we may rely on:
Performance of a Contract
We process information when necessary to provide a service you request, such as creating an Account, delivering a card, processing a purchase, or providing a subscription.
Consent
We may rely on consent for certain activities, including:
- Optional marketing communications
- Non-essential cookies
- Personalized advertising where required
- Certain uploads or uses of information
- Processing involving minors where parental consent is legally required
You may withdraw consent where applicable. Withdrawal does not affect processing that occurred before consent was withdrawn.
Legitimate Interests
We may process information for legitimate business interests, including:
- Operating and improving LovingEcards
- Preventing fraud and abuse
- Protecting platform security
- Understanding how the Service is used
- Responding to users
- Promoting relevant features
We consider the impact on users before relying on legitimate interests.
Legal Obligations
We may process information when required by law, regulation, court order, tax rules, or another valid legal obligation.
8. Cookies and Similar Technologies
LovingEcards may use cookies, pixels, web beacons, local storage, scripts, tags, and similar technologies.
Cookies are small files placed on a browser or device. They may help LovingEcards recognize a user, remember preferences, secure an Account, analyze activity, and display advertising.
Essential Cookies
These cookies are required for core functions, such as:
- Account login
- Authentication
- Security
- Fraud prevention
- Saving card progress
- Remembering cookie preferences
- Processing purchases
- Maintaining sessions
The Service may not function correctly without these cookies.
Functional Cookies
These cookies may remember:
- Language preferences
- Login choices
- Card settings
- Display preferences
- Previously selected options
Analytics Cookies
Analytics technologies may help us understand:
- How visitors reach LovingEcards
- Which pages they view
- Which features they use
- How long they remain on a page
- Whether errors occur
- How the Service can be improved
Advertising Cookies
LovingEcards may display advertisements through advertising partners, including Google or other advertising networks.
Advertising partners may use cookies or similar technologies to:
- Display advertisements
- Limit how often an advertisement appears
- Measure advertisement performance
- Detect invalid traffic or fraud
- Understand interactions with advertisements
- Display personalized advertisements where permitted
Google and other advertising partners may collect or receive information from LovingEcards and other websites to provide measurement services and advertisements.
Where legally required, non-essential cookies will be used only after consent is obtained.
You may manage cookies through:
- The LovingEcards cookie banner or preference center, where available
- Your browser settings
- Device privacy settings
- Advertising preference tools made available by relevant providers
Blocking cookies may affect certain LovingEcards features.
Additional information may be provided in our separate Cookie Policy.
9. Advertising and Google Services
LovingEcards may use Google services such as Google AdSense, Google Analytics, or related advertising and measurement products.
Google may use cookies, device identifiers, IP addresses, browser information, and activity data to deliver, measure, personalize, or limit advertising.
Depending on your location and consent choices, Google may display personalized or non-personalized advertisements.
You can learn more about how Google uses information from websites and applications that use its services by visiting Google’s privacy and advertising information pages.
LovingEcards does not control all information independently collected by advertising providers. Their processing is governed by their own privacy policies.
10. How We Share Personal Information
We do not sell personal information for money.
We may share information in the circumstances described below.
10.1 With Card Participants and Recipients
Information submitted to a group card may be shared with:
- The Card Creator
- Other Contributors
- The Recipient
- People who receive an authorized card link
This may include your name, message, photograph, GIF, or other contribution.
You should only add content you are comfortable sharing with the intended group.
10.2 With Invitation Participants
Invitation information may be available to:
- The Invitation Creator
- Hosts or co-hosts
- Invited guests
- People who receive the invitation link
- Event administrators authorized by the creator
Visibility depends on the features and privacy settings available.
10.3 With Service Providers
We may share information with providers that help us operate LovingEcards, such as:
- Website hosting providers
- Cloud storage providers
- Email delivery services
- Payment processors
- Customer support platforms
- Security and fraud-prevention services
- Analytics providers
- Advertising providers
- Database and infrastructure providers
- Content delivery networks
- Error-monitoring services
These providers may process information only for agreed purposes and subject to contractual or legal obligations.
10.4 With Business Customers
When LovingEcards is used through an employer, university, nonprofit, healthcare organization, or another business customer, authorized administrators may have access to certain information connected to the organization’s plan.
This may include:
- User names
- Organizational email addresses
- Account status
- Card activity
- Billing or subscription information
- Administrative settings
The organization may separately control information it collects or accesses. Its own privacy policies may also apply.
10.5 With Advertising and Analytics Partners
We may share or allow access to limited usage, cookie, device, and interaction information for analytics, advertising, measurement, fraud prevention, or campaign reporting.
Under certain U.S. state privacy laws, some advertising-related disclosures may be considered a “sale,” “sharing,” or use for “targeted advertising,” even when no money is exchanged.
Where required, users may have the right to opt out.
10.6 For Legal and Safety Reasons
We may disclose information when we reasonably believe it is necessary to:
- Comply with a legal obligation
- Respond to a court order, subpoena, or lawful government request
- Protect the rights or property of LovingEcards
- Protect users or the public
- Investigate fraud, abuse, or security incidents
- Enforce our Terms and Conditions
- Prevent serious harm
- Establish, exercise, or defend legal claims
10.7 During a Business Transaction
Information may be transferred as part of a:
- Merger
- Acquisition
- Financing
- Reorganization
- Sale of assets
- Bankruptcy
- Change of ownership
Where required, affected users will be informed before their information becomes subject to a materially different privacy policy.
10.8 With Your Consent
We may share information for another purpose when you have directed us to do so or provided consent.
11. Public and Shareable Content
LovingEcards is designed around sharing cards and invitations.
A card or invitation link may allow people with the link to view or contribute to the content, depending on the selected settings.
Card Creators, Contributors, Invitation Creators, and Recipients should understand that:
- A link may be forwarded by another person
- A screenshot may be taken
- Content may be downloaded or copied where functionality permits
- A Recipient may share the completed card
- LovingEcards cannot fully control information after another user copies or distributes it
- Privacy settings cannot prevent every unauthorized disclosure
Do not place highly confidential or sensitive information in a card or invitation.
Card Creators and Invitation Creators are responsible for distributing links carefully.
12. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Retention periods may depend on:
- The type of information
- Account status
- Card or invitation availability
- Selected plan
- Whether a purchase was made
- Security requirements
- Customer support needs
- Legal obligations
- Tax and accounting requirements
- Disputes or potential claims
- User deletion requests
Cards, invitations, messages, and media may remain available for a period determined by the applicable product, plan, storage policy, or Account status.
We may retain certain information after Account deletion when necessary to:
- Complete pending transactions
- Prevent fraud or abuse
- Maintain financial records
- Comply with law
- Resolve disputes
- Enforce agreements
- Protect legal rights
Aggregated or de-identified information may be retained for analytics, research, security, and service improvement where it no longer identifies an individual.
13. International Data Transfers
LovingEcards may use Service Providers located in different countries.
As a result, information may be processed or stored outside your state, province, or country. The privacy laws in those locations may differ from the laws where you live.
Where required, we use appropriate safeguards for international transfers, which may include:
- Standard contractual clauses
- Data-processing agreements
- Adequacy decisions
- Contractual privacy and security obligations
- Other lawful transfer mechanisms
By using the Service, you understand that information may be processed in the United States and other countries where LovingEcards or its Service Providers operate.
14. Data Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information.
These measures may include:
- Access controls
- Authentication
- Encryption in transit
- Protected data storage
- Security monitoring
- Fraud-prevention systems
- Restricted staff access
- Service-provider reviews
- Backup and recovery measures
However, no online service, storage system, or transmission method is completely secure.
We cannot guarantee that personal information will never be accessed, disclosed, altered, lost, or destroyed without authorization.
Users are responsible for:
- Protecting Account passwords
- Using a secure device
- Avoiding public sharing of private card links
- Logging out of shared devices
- Reporting suspected Account misuse promptly
15. Your Privacy Rights
Depending on where you live, you may have some or all of the following rights:
- The right to know whether we process your information
- The right to access personal information
- The right to correct inaccurate information
- The right to request deletion
- The right to restrict certain processing
- The right to object to certain processing
- The right to withdraw consent
- The right to receive certain information in a portable format
- The right to opt out of targeted advertising
- The right to opt out of certain sales or sharing
- The right not to be discriminated against for exercising privacy rights
- The right to complain to a data protection authority
- The right to appeal a denied privacy request where applicable
These rights are not absolute. Some requests may be limited by legal obligations, security needs, freedom of expression, fraud prevention, contractual requirements, or the rights of other users.
16. Accessing, Correcting, or Deleting Information
Where Account settings are available, you may be able to review or update certain personal information directly.
You may also contact us to request:
- Access to personal information
- Correction of inaccurate information
- Deletion of personal information
- Closure of an Account
- Removal of a card contribution
- Information about how data is used
- Exercise of another applicable privacy right
Send requests to:
Email: [email protected]
Please include enough information for us to identify the relevant Account, card, invitation, or transaction.
We may need to verify your identity before completing a request. Verification may involve confirming your email address or requesting additional information reasonably necessary to prevent unauthorized access.
Where a request concerns a card created by another user, we may need to consider the rights of the Card Creator, other Contributors, and the Recipient.
17. California and Other U.S. State Privacy Rights
Residents of California and certain other U.S. states may have additional rights relating to:
- Access
- Correction
- Deletion
- Data portability
- Targeted advertising
- Sale or sharing of personal information
- Profiling
- Appeals
- Authorized agents
LovingEcards does not sell personal information in exchange for money.
However, certain advertising or analytics activities may be treated as “selling,” “sharing,” or targeted advertising under some state laws.
Where applicable, you may submit an opt-out request through our cookie preference tool, a “Do Not Sell or Share My Personal Information” link, or by contacting us.
We will not unlawfully discriminate against you for exercising an applicable privacy right.
18. European Economic Area, United Kingdom, and Switzerland
Users in the European Economic Area, United Kingdom, and Switzerland may have rights under applicable data protection law, including the right to:
- Access personal data
- Correct inaccurate data
- Request deletion
- Restrict processing
- Object to processing
- Receive portable data
- Withdraw consent
- Complain to a supervisory authority
Where we rely on legitimate interests, you may have the right to object based on your particular circumstances.
Where we rely on consent, you may withdraw that consent at any time.
You may contact your local data protection authority if you believe your information has been handled unlawfully.
19. Children’s Privacy
LovingEcards is not directed to children under 13.
We do not knowingly collect personal information directly from children under 13 without verifiable parental consent where such consent is required.
A minor may appear in a card, be mentioned in a message, receive a card, or contribute through a parent, guardian, teacher, employer, or another authorized adult.
Parents, guardians, educators, and organizational administrators are responsible for supervising a minor’s use of LovingEcards.
If you believe a child has provided personal information without appropriate permission, contact us at [email protected].
We will review the request and take appropriate action, which may include deleting the information.
Where local law establishes a higher age for independent consent, we will follow the applicable requirement.
20. Email Communications
LovingEcards may send transactional or service-related emails, including:
- Signing invitations
- Card delivery messages
- Scheduled delivery confirmations
- Password resets
- Purchase receipts
- Security alerts
- Account notifications
- Customer support responses
These emails are necessary to provide requested services and may not contain an unsubscribe option.
Promotional messages will include an unsubscribe method where required.
Unsubscribing from promotional emails will not stop essential transactional communications.
21. Third-Party Links and Services
LovingEcards may contain links to:
- Social media platforms
- GIF or media libraries
- Payment providers
- External websites
- Advertisers
- Blog references
- Business tools
- Other third-party services
LovingEcards does not control the privacy practices of those third parties.
When you follow an external link or independently use a third-party service, its privacy policy and terms will apply.
We encourage you to review those policies before providing information.
22. Automated Decision-Making
LovingEcards does not intend to make decisions that produce legal or similarly significant effects solely through automated processing.
We may use automated systems for limited purposes such as:
- Spam detection
- Fraud prevention
- Security monitoring
- Content moderation assistance
- Advertising selection
- Analytics
- Product recommendations
Where required by law, users may have rights relating to certain automated processing.
23. Do Not Track Signals
Some browsers offer a “Do Not Track” setting.
Because there is not yet a universally accepted standard for responding to all Do Not Track signals, LovingEcards may not respond to every such signal.
Where required by applicable law, we will recognize supported browser-based opt-out preference signals, such as Global Privacy Control, for relevant activities.
24. Changes to This Privacy Policy
We may update this Privacy Policy when:
- LovingEcards introduces new features
- Data practices change
- New Service Providers are added
- Advertising or analytics practices change
- Legal requirements change
- Security practices are updated
The revised Privacy Policy will be posted on this page with a new “Last updated” date.
Where required by law or where changes materially affect user rights, we may provide additional notice through the Website, Account, cookie banner, or email.
We encourage users to review this page periodically.
25. Contact Us
Questions, concerns, or privacy requests may be sent to:
Email: [email protected]
Please include “Privacy Request” in the subject line when contacting us about access, correction, deletion, or another privacy right.